Hear the caller.
Coordinate the response.
ORION Emergency Response Intelligence & Orchestration Network
Bring incident intake, operator review and agency response into one shared picture. Built for the people protecting Lagos, in the languages its residents speak.
Response playbooks
Road accident
A collision near the bus stop. Injured passengers and a blocked lane.
Ojota, Lagos · confirm exact location
Clear roles. Connected services.
Police and RRS for security. LASAMBUS for medical response. Fire & Rescue for fire and technical rescue. LASTMA for road accidents and traffic.
Lagos State response services
Orion · Agency coordination
Supporting services: LASEMA · LASWA · Marine Police · LASBCA
From the first word to a clear handoff.
Understand the incident
Capture the caller’s report, language, caller name and location. Confirm the landmark and incident severity.
Equip the operator
Review the response playbook, select the lead and supporting agencies, and approve the response plan.
Track every agency
Receive, respond to and close agency tickets. Follow attributed notes and live conversational handoff events.